Statement on COVID 19 and Beechwood Medical Centre
Hello Patients
You may have heard in the news recently about GP surgeries returning to some kind of normal activities soon and we wanted to give patients an update on the current situation.
We have seen a number of changes at the surgery since the start of the pandemic and we are still working with Public Health England, The Calderdale Clinical Commissioning Group and the NHS to offer our patients the best service that we can whilst maintaining safety for all of our patients and staff.
We are currently offering appointments by telephone, video call, online and face to face (if needed).
The Practice Nurses at the surgery see patients face to face in the clinic and we are doing this every day at a rate of around 200 + patients per week
The Health Care Assistant is seeing patients face to face in the clinic every week at a rate of around 70 + per week and the Phlebotomists are seeing patients face to face to take blood samples in the surgery on a Monday and a Tuesday every week at the rate of around 75 -100 per week
Doctors, Advanced Nurse Practitioners and Advanced Practitioners see and examine patients face to face every day as deemed clinically appropriate. This is around 70 + patients every week. This is following a discussion with the clinician on the telephone first.
We are also supporting and staffing the COVID vaccination clinics up to twice weekly and vaccinating over 1200 patients every month. We are still providing extended hours appointments on an evening and on a weekend mostly by telephone.
You can contact the surgery by telephone, e-mail, text or by using on line consulting service (accurx). If you do not have access to any of these facilities then you can ring our front door intercom and our staff will assist you the best that we can. We currently don’t open our doors fully to allow patients to access the surgery and this in line with other surgeries in Calderdale and following local guidelines.
The practice partners and management meet weekly to discuss the current situation and we will open the surgery doors to all patients once it is safe and sensible to do so. We do hope that everyone understands the need to return to some kind of normality in a safe and managed fashion. We will also keep our patients informed via our website.
Beechwood Medical Centre – 26th May 2021
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GP practices are still here for you. To protect you from coronavirus, your GP practice will try to help you remotely and then see you face-to-face if needed. Video appointments. Telephone appointments. Face-to-face appointments. Read more about how to access GP services during the pandemic
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Please note some changes at Beechwood Medical Centre due to the current outbreak
Please note that you should NOT attend the surgery unless you have been invited to do so by the Doctor or Nurse. All appointments are now being done via the telephone or video conferencing where possible. Repeat Prescriptions can be ordered via the online system, by using your telephone keypad or by phoning the surgery. Please do not bring your repeat slip to the surgery as we cannot accept it this way. We do understand that it is difficult for you to get through on the telephone but please keep trying and the call will be answered in due course. Please understand that our reception and admin team are under huge pressure and they will get to you as soon as they can. Please note that we are dealing with urgent and emergency situations daily and that all routine and non-urgent requirements are being managed by the clinicians. We have the capacity to examine some patients at the surgery but these are reduced from the usual capacity.
Thanks for understanding during these difficult times
This website will give you and your family all the information you require.
Please read it and save the address for future reference.
Save a Life App
This App is designed to give patients advice on CPR but also provides details of the nearest defibrillator in the area.
Making It Easier For You Telephone Consultations
We know it can be difficult to get an appointment at your GP surgery.
Part of the reason for this is that many face-to-face appointments are used for problems that could be better dealt with over the telephone.
Similarly, patients who just want to discuss something over the telephone have to queue up for a face to face appointment because they have difficulty getting a telephone consultation.
In response to this, we are introducing a telephone consultation service to help you get the appointment you need much easier.
The surgery will now be offering structured telephone consultations, Monday to Friday mornings. When you call the surgery, if you are offered this service, your details will be taken and a GP will call you back at the pre-booked time. This GP has full access to your records and Beechwood administration services and can organize whatever is needed just as your usual GP does.
If you need to be seen by a GP, the GP you speak to will book you a face-face appointment with a GP at Beechwood Medical Centre later that same day or in a couple of days time if it is not urgent.
Children under 2 and patients with visual conditions such as rashes will be directly booked into a face-to-face appointment, unless you specifically request a telephone call.
If you have any queries about the telephone service, please contact reception.
Thank you for your patience at this time of change, and we hope you find new the new service beneficial.
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Dr Fredrick Anthony Mayland
Dr Caroline Louise Taylor
Dr Louise King
Dr Aisha Bhatti
Dr Don Munyaneza
Dr Kavita Maniar
Advanced Nurse Practitioner - Vanessa Hewitson-Townley
Advanced Nurse Pratitioner - Grace Moore
Nurse - Vicky Sykes (Manager)
Nurse - Jenna Dixon
Nurse - Samantha Tiler
Pharmacist and Advanced Practitioner - Aun Qureshi
Health Care Assistant - Julie Ingle
Wellness Advisor - Gemma Watkins
BEECHWOOD MEDICAL CENTRE
60a Keighley Road,
Ovenden,
Halifax HX2 8AL
Tel: 01422 305970
Email: calccg.beechwoodmedicalcentre@nhs.net
Text: 07422128374
You can now book appointments online. To sign up to use this service please contact the surgery. Once you have your username and password click the Systm Online Link Below to access this service.
SystmOnline is also available as an app, which can be used on Apple devices (iPhones and iPads) and on Android devices (mobile phones and tablets). The app can be downloaded from the Apple App Store and from the Google Play Store. Simply click the relevant logo below.
Automated Telephone Booking System
Did you know you can book, cancel or amend appointments at any time of the day or night? To do this you simply need to have your telephone number registered at the Practice and to know your own date of birth. Then you simply ring the normal Practice telephone number and select the automated option. You will then be given options to choose the appointment that you want. The system is designed for routine appointments only and also has a repeat prescription facility. Therefore you can book an appointment or repeat prescription from anywhere in world at any time of the day or night. Please ensure that you keep your registered telephone number up-to-date to use this service. The telephone number remains at local geographic rates.
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Introduction
We aim to provide a high standard of medical care in a friendly and professional manner. We have invested heavily in making our practice and staff user-friendly. You can book appointments online or by telephone 24/7 from anywhere in the world. To use the online system you need to register for the service. The automated telephone system simply requires that your date of birth and telephone number are accurately recorded by the surgery. We have also recently built a new Pharmacy on-site. We will continue to develop the building and our services with your help and support. We care about quality and care about your healthcare.
Patient Feedback
We are constantly looking to improve what we do and welcome feedback either directly, through our in-practice suggestions box or via e-mail and text. Please get involved and help us deliver what you want, when you want it.
Emergencies
If you are confronted by a serious problem such as severe chest pain or severe bleeding call an ambulance (Tel: 999) before calling the surgery.
Disabled Access
At Beechwood surgery reserved car parking spaces for disabled patients are marked near the entrance. All services are provided at ground floor level and a disabled patients' WC is provided near the front entrance. A display board informs patients who are hard of hearing when the doctor is ready to see them. We also use an induction loop to help patients who have hearing impairments. You may wish to look at our Accessibility Policy. Beechwood Medical Centre has the use of wheelchairs should they be needed. Please arrange this with the reception team.
Waiting in the reception area
Parents with small children are requested to exercise some parental control so that other patients, particularly the more frail, are not excessively disturbed by unsocial behaviour. There is a separate area for children to play in supervised by their parents away from the main waiting room with its own appointment call display board. The waiting room has access to free Wi-Fi but your mobile device should be on silent whilst in the surgery. This is for the benefit of all patients and staff.