DNAs or Did Not Attend is a waste of clinical time.
These are appointments that have been booked but not cancelled as no longer needed.
These DNAs are across all clinicians and vary from a 10 minute appointment to a 30 minute appointment. Patients are asked to please ensure that an appointment, no longer needed, is cancelled in plenty of time so another patient can make use of this appointment.
Did Not Attend (Surgery not notified) – The Month of September 2024
| Date |
Number of DNAs |
Minutes wasted clinical time |
2nd
Monday |
10 |
140 minutes |
3rd
Staff Training |
3 |
75 minutes |
| 4th |
13 |
175 minutes |
| 5th |
12 |
150 minutes |
| 6th |
19 |
280 minutes |
9th
Monday |
12 |
180 minutes |
| 10th |
13 |
190 minutes |
| 11th |
13 |
205 minutes |
| 12th |
21 |
190 minutes |
| 13th |
6 |
85 minutes |
14th
Saturday |
16 |
65minutes |
16th
Monday |
4 |
50 minutes |
| 17th |
12 |
190 minutes |
| 18th |
7 |
100 minutes |
| 19th |
8 |
95 minutes |
| 20th |
10 |
150 minutes |
23rd
Monday |
7 |
90 minutes |
| 24th |
9 |
145 minutes |
| 25th |
11 |
180 minutes |
| 26th |
8 |
130 minutes |
| 27th |
10 |
160 minutes |
30th
Monday |
7 |
85 minutes |
Total number of DNAs – 231
Total number of minutes wasted - 3110 minutes (51.84 hours)