You can now book appointments online. To sign up to use this service please contact the surgery. Once you have your username and password click the Systm Online Link Below to access this service.
You can also book appointments using our 24 hour automated appointment system. Please call the surgery number and then choose option 1. You do not need to register for this service but you will need your date of birth and telephone number (mobile or landline)
We now offer some evening appointments on a Monday to Friday between 6.30pm and 8.00pm. These are pre-bookable only and are with either a GP a Practice Nurse or a Prescribing Pharmacist. Please ask at Reception for details.
Appointments may be made by telephone on 01422 305 970 or by calling into the surgery. Patients may express a preference of practitioner for routine appointments only.
Routine appointments can be made up to four weeks in advance, which will enable us to offer you an appointment at a time more suitable to your requirements. If you think you'll need a reminder nearer the date we can text you if you would like that.
If you cannot keep an appointment, please inform us as soon as possible as not informing us can see these appointments being wasted. You can cancel your appointment online, by e-mail, by text, using the Mjog Smart App, on the telephone or in person.
Lots of appointments and clinicians time is being wasted by patients not cancelling appointments that they no longer need. We need you to all help with this.
Patients who persistently fail to attend without giving reasonable notice may be removed from the practice list.
If you work full time or shift patterns please ensure you book your appointments in advance to ensure a time/date/clinician best appropriate to your needs.
Other Appointment Information
If your problem is urgent then you may be seen the same day. A number of appointments are retained for urgent use. Please help the receptionists by answering their questions so they can establish if your problem is urgent.
A Duty Doctor will operate every day (Monday - Friday) and this GP will oversee all clinical operations. The Duty Doctor can see or speak to a person on the day if that is deemed necessary.
Patients who request a consultation that have not been seen within the previous three years may be offered extra examinations and inquiries.
Patients aged 75 and over who request a consultation and have not been seen in the last 12 months may also be offered extra examinations and enquiries.
All patients will be nominated a GP to look after their care but patients can still see whichever GP or Clinician they wish.
SystmOnline is also available as an app, which can be used on Apple devices (iPhones and iPads) and on Android devices (mobile phones and tablets). The app can be downloaded from the Apple App Store and from the Google Play Store. Simply click the relevant logo below.